Bridge

Type

Mobile App & CRM

Duration

1 Week

Who

Personal project

Business

Bridge - A project management app that aids communication between clients and consultants. For example: Kitchen design, wedding planning.

summary

Bridge is intended to help better connect consultants with their clients, while empowering clients when it comes to being updated on their projects process.
When the client knows how their project is tracking, and whether there is any additional information required from them, it will help the project stay on track and limit pauses in the project timeline due to miscommunication.

This project  focuses on a new-build or renovation processes surrounding interior and kitchen design, however there is potential to use the platform for other projects e.g. Wedding event management.

The problem / opportunity

Drawing on my recent experience as a Interior & kitchen designer, there was a particular problem that I wanted to solve, or at least aid, the communication breakdown between client and consultant.

Pain Points
  • Keeping multiple clients up to date with their project progress
  • Customers not remembering when additional information is required from them for their project to progress
  • Clients having clear access to key dates (meetings, installations, deadlines)
  • Clients seeing an overview of the whole process to be able to anticipate the next step and ease anxiety
  • Consultants remembering their last point of contact their client -especially if there are multiple projects in the pipeline.
  • Clients seeing an overview of the whole process to be able to anticipate the next step and ease their anxiety
  • Clients seeing an overview of the whole process to be able to anticipate the next step, prepare for that next step and ultimately ease any anxiety.

HIGH FIDELITY

Tools used:

The first prototype for Bridge.

App screens

App walkthrough